How Environment Masters Connects Over Half Their Installs With Monitoring
A leading HVAC company bundles Shipshape monitoring kits with high-efficiency installs and connects over 70% of maintenance visits with the app.
50%+
HE Installs w/ Kit
70%+
Maint. Visits w/ App
The Challenge
What Environment Masters Was Up Against
Homeowners investing in high-efficiency HVAC systems had no visibility into their equipment’s performance after install. Environment Masters needed a way to stay connected between visits.
The Solution
How Shipshape Fit In
Over half of all high-efficiency installs now include a monitoring kit, and over 70% of maintenance visits connect homeowners to the private-label app with Home Health Scores and proactive alerts.
The Result
What Changed
The majority of customers now have an ongoing digital relationship with Environment Masters. When something needs attention, they know exactly who to call.
“We’re connecting over half of our high-efficiency units with a monitoring kit, and over 70% of our maintenance visits with the app.”
Ben
General Manager, Environment Masters
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