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Shipshape is the intelligent home management platform that helps home service professionals deliver a connected home experience to every customer. Partners deliver Home Health Scores, branded mobile apps, AI-powered proactive alerts via SAM, and 24/7 smart monitoring. Over 150 service professionals across 42 states use Shipshape. Partners see a 5-7 point close-rate lift, 25% improvement in customer retention, and 60-80% homeowner activation rates. Shipshape integrates bidirectionally with ServiceTitan.

For Operators and GMs

Win the kitchen table. Keep the renewal.

Your tech walks in with a Home Health Score and honest advice, not a paper quote, and a GM feels the close-rate difference inside the first 30 days. Then agents keep your customers engaged between visits and one tap from booking you again, so the relationship compounds instead of resetting.

Service professional walking a homeowner through their Home Health Score in the kitchen

Partners report 5 to 7 point close-rate lifts and about 25% better retention. Directional, partner-reported, not a guarantee.

Start with the Home Health Report, no hardware needed. Your first 3 reports are included. When a home is ready for more, monitoring is an optional upgrade, and the home stays on your dashboard.

Connected Homes, Delivered

Start with the report. Add monitoring when it fits.

Every home starts with a Home Health Assessment, no hardware needed. The homeowner gets a scored Home Health Report, and your shop gets a reason to stay in touch. When a home is ready for monitoring, we do the marketing and the homeowner pays.

Every visit

The Home Health Report.

Your tech scans the equipment and the homeowner gets a scored report of every system. Nothing to stock, nothing to install, nothing to sell.

When it fits

Monitoring, marketed for you.

We show the upgrade in the app and on the web, and the homeowner pays for it. It never lands on your P&L or sits in your warehouse.

You keep the home

It shows up on your dashboard.

Report or monitoring, the home routes to the certified pro covering that area. You get the history, the alerts, and the service calls that follow.

The consumer brands hand a homeowner a box and wish them luck. The alarm platforms take the customer and rent them back to you. Shipshape does neither. Every home we bring online comes attached to the pro who covers it.

Private Label App

Your Brand. Your App. In the App Store.

Give your customers a branded mobile experience they download from the App Store and Google Play. Your name, your colors, your logo.

Under the hood, it's powered by Shipshape's AI engine and wired directly into ServiceTitan. Homeowners book through your app, not a third party. Every interaction reinforces your brand.

Booking & Maintenance Plans
ServiceTitan Integration
Branded Push Notifications
Your Name in the App Store
9:41

Search

5★

Five Star Home

Home Health Manager

GET
In-App Purchases

4.8

2.4K Ratings

#12

Utilities

Age

4+

Preview

Home Health

87

Great

HVAC
Water
Electrical
Roof

Alerts

Water Heater

Service due in 12 days

Filter Reminder

HVAC filter change

Annual Tune-Up

Schedule available

Book Now
5★

Your App Icon

On their home screen

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ServiceTitan + Shipshape

What You Deliver

Two Moments That Change the Relationship.

Every visit starts with the Home Health Report. Monitoring is there when a home needs more. Both fit into the work you're already doing.

Shipshape dashboard on a laptop and the homeowner app on a phone

Every Visit

Home Health Report & App

Every maintenance or service visit comes with a Home Health Report and Score, no hardware needed, and an invitation to your app. The homeowner gets a living record of their home. You get a reason to stay connected.

AI-powered Home Health Score (0 to 100)
Professional report for every visit
Home Health Record, the full equipment history
Homeowner app invitation with every report
SAM AI assistant, 24/7 support for homeowners

Optional

Private-label appCRM / ServiceTitan integrationIn-app bookingService records sync
Shipshape Smart Monitoring Kit: gateway, smart plugs, water sensor and humidity chart

Optional Upgrade

Smart Monitoring Kit

For homes that need more than a report. Snap-on sensors retrofit to existing equipment in minutes, and the homeowner gets 24/7 alerts before problems become emergencies.

Snap-on sensors, no wiring, installs in minutes
Temperature, humidity, water, and power monitoring
Proactive alerts before problems become emergencies
Insurance discount eligible for homeowners
Automatic service scheduling through the app

Optional

Pro monitoring serviceProfessional installationPriority schedulingDedicated ongoing care
The Results

What Happens When You Deliver This

+25%

Customer Retention

5-7pt

Close Rate Lift

60-80%

Homeowner Activation

150+

Service Pros

“It enhances me as a trusted advisor to my customers.”

Lee Ramey, Mold & Mildew Solutions

Service Pro

“Shipshape changed the relationship we have with homeowners. We’re not just fixing things anymore — we’re their go-to team for everything in their home.”

Environment Masters logo

Ben, General Manager

Redwood Services portfolio

Story

“Before Shipshape, we’d do great work and then not hear from a customer for two years. Now they’re engaged year-round. That’s the kind of relationship that builds a business.”

Five Star Home Services logo

Christian, CEO

200+ technicians, Dayton OH

Story

Our API connects to any system

Bidirectional sync with the tools you already use. Customer records, equipment, and service history flow automatically.

ServiceTitan
Housecall Pro
Salesforce
improveit 360
For PE Platforms & Multi-Brand Operators

One Integration. Every Brand in Your Portfolio.

White-label apps per brand, unified analytics at the platform level, and ServiceTitan integration that scales across every acquisition. Currently deployed across PE-backed portfolios including Redwood Services.

Talk to us
Getting Started

Launch in 2 to 4 weeks.

Shipshape fits into your existing workflow. No disruption, just better care for every home.

1

Get Certified

Quick onboarding and training on Home Health Assessments. Your team learns the platform in under an hour.

2

Assess Every Home

Your tech scans the equipment and the homeowner gets a Home Health Report, no hardware needed. Add monitoring where it fits. Data syncs straight to ServiceTitan.

3

Grow With Every Home

Homeowners keep a living record of their home and stay one tap from you. You get repeat business, referrals, and informed service calls instead of emergency scrambles.

Referral Program

Know a great home-services company?

Introduce them to Shipshape. Get $400 when they hold a demo with us, and at least $400 more when they sign. Program terms are being finalized.

Referral program
A service pro and a homeowner looking at the Shipshape app together

See what your customers could have.

15 minutes. We'll show you the full connected home experience and how service pros like Five Star and Environment Masters are using it.

150+ certified partners across 42 states
5 to 7 point close-rate lift at the kitchen table
+25% customer retention on maintenance agreements
Common Questions

What partners ask before they start

Straight answers on techs, hardware, ServiceTitan, cost, and how fast a shop goes live.