Shipshape is the intelligent home management platform that helps home service professionals deliver a connected home experience to every customer. Partners deliver Home Health Scores, branded mobile apps, AI-powered proactive alerts via SAM, and 24/7 smart monitoring. Over 150 service professionals across 42 states use Shipshape. Partners see a 5-7 point close-rate lift, 25% improvement in customer retention, and 60-80% homeowner activation rates. Shipshape integrates bidirectionally with ServiceTitan.
Win the kitchen table.
Keep the renewal.
Your tech walks in with a Home Health Score and honest advice, not a paper quote, and a GM feels the close-rate difference inside the first 30 days. Then agents keep your customers engaged between visits and one tap from booking you again, so the relationship compounds instead of resetting.
Partners report 5 to 7 point close-rate lifts and about 25% better retention. Directional, partner-reported, not a guarantee.
No platform fee to join. Buy hardware at wholesale and set your own retail, or let us market the upgrade and have the homeowner pay for it. Either way monitoring is recurring margin you keep, and the home stays on your dashboard.
You don't have to sell the hardware.
Monitoring is a professional product, so we never sell around you. But we do the marketing, and the homeowner pays. Your shop gets the connected home without running the sale, stocking the kit, or fronting the equipment.
The upgrade gets marketed for you.
Homeowners see what their home needs in the app and on the web, and can act the moment they care. Nothing for your techs to memorize, no price book to argue with at the door.
The homeowner buys the hardware.
It never lands on your P&L and it never sits in your warehouse. You are not fronting equipment to find out whether the customer wanted it.
It shows up on your dashboard.
However the hardware arrives, the home routes to the certified pro covering that area. You get the alerts, the history, and the service calls that follow.
The consumer brands hand a homeowner a box and wish them luck. The alarm platforms take the customer and rent them back to you. Shipshape does neither. Every home we bring online comes attached to the pro who covers it.
Your Brand. Your App. In the App Store.
Give your customers a branded mobile experience they download from the App Store and Google Play. Your name, your colors, your logo.
Under the hood, it's powered by Shipshape's AI engine and wired directly into ServiceTitan. Homeowners book through your app, not a third party. Every interaction reinforces your brand.
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Five Star Home
Home Health Manager
4.8
2.4K Ratings
#12
Utilities
Age
4+
Preview
Home Health
87
Great
Alerts
Water Heater
Service due in 12 days
Filter Reminder
HVAC filter change
Annual Tune-Up
Schedule available
Your App Icon
On their home screen
Powered by
ServiceTitan + Shipshape
Two Moments That Change the Relationship.
Every service visit and every new project becomes an opportunity to deepen the customer relationship. No extra effort, it's built into the work you're already doing.
Every Visit
Home Health Report & App
Every maintenance or service visit comes with a Home Health Report and Score, and an invitation to your app. The homeowner gets a living record of their home. You get a reason to stay connected.
Optional
Every Project
Smart Monitoring Kit
Every new install or major project includes a Smart Monitoring Kit. Snap-on sensors retrofit to existing equipment in minutes. The homeowner gets 24/7 protection, you get a customer for life.
Optional
What Happens When You Deliver This
+25%
Customer Retention
5-7pt
Close Rate Lift
60-80%
Homeowner Activation
150+
Service Pros
“It enhances me as a trusted advisor to my customers.”
Lee Ramey, Mold & Mildew Solutions
Service Pro“Shipshape changed the relationship we have with homeowners. We’re not just fixing things anymore — we’re their go-to team for everything in their home.”
Ben, General Manager
Redwood Services portfolio
“Before Shipshape, we’d do great work and then not hear from a customer for two years. Now they’re engaged year-round. That’s the kind of relationship that builds a business.”
Christian, CEO
200+ technicians, Dayton OH
Our API connects to any system
Bidirectional sync with the tools you already use. Customer records, equipment, and service history flow automatically.
One Integration. Every Brand in Your Portfolio.
White-label apps per brand, unified analytics at the platform level, and ServiceTitan integration that scales across every acquisition. Currently deployed across PE-backed portfolios including Redwood Services.
Launch in 2 to 4 weeks.
Shipshape fits into your existing workflow. No disruption, just better care for every home.
Get Certified
Quick onboarding and training on Home Health Assessments. Your team learns the platform in under an hour.
Assess & Monitor Every Home
AI scans equipment instantly and snap-on sensors attach in minutes. Data syncs straight to ServiceTitan.
Grow With Every Home
Homeowners get peace of mind with 24/7 awareness. You get repeat business, referrals, and informed service calls instead of emergency scrambles.
Know a great home-services company?
Introduce them to Shipshape. Get $400 when they hold a demo with us, and at least $400 more when they sign. Program terms are being finalized.
See what your customers could have.
15 minutes. We'll show you the full connected home experience and how service pros like Five Star and Environment Masters are using it.
What partners ask before they start
Straight answers on techs, hardware, ServiceTitan, cost, and how fast a shop goes live.