Our Story
Home care shouldn’t end when the truck pulls away.
Housing affordability isn’t just mortgages and zoning. The largest cost of a home is what comes after you buy it: running the most expensive asset most families will ever own, with nothing watching it. It’s the biggest hidden affordability problem in the American economy, and the country isn’t measuring it.
The person who could catch these problems early is already in the house, the service professional who installed the equipment and earned the trust. But the moment the job closes, the connection ends. We built Shipshape to keep it open.
Shipshape started in Austin in 2020, founded by Alexander Linn, formerly of Salesforce’s Einstein AI team, on one question: why does AI run trillion-dollar enterprises but do nothing for the place people actually live? The answer is intelligent home management: sensors on the equipment itself, data that starts in the home, and the pro who knows it staying connected for good. We do this from inside the trades, not above them.
It’s a deliberately small team, held to account by a board that has operated at utility and enterprise scale, at Edison International and Verizon Enterprise, and backed by partners who put real capital behind the thesis, among them Alabama Power and Aeotec.
