Glossary
Home Health Record
Definition
A Home Health Record is a persistent digital record of every appliance, system, service visit, and maintenance event for a home. Maintained by Shipshape's platform, it builds automatically with each service visit and AI assessment, creating a comprehensive history that travels with the home.
Understanding Home Health Record
Think of it as a medical record for your home. The Home Health Record stores equipment make, model, serial numbers, installation dates, service history, warranty information, sensor readings, and AI-generated insights. Service professionals use it to see a home's full history before arriving, enabling more informed diagnosis and recommendations. The record persists even if the homeowner changes service providers.
Related Terms
Intelligent Home Management (IHM)
Intelligent home management is a proactive approach to home care that uses sensors, AI, and connected software to monitor a home's critical systems 24/7, detect issues before they become emergencies, and connect homeowners to qualified service professionals. Shipshape pioneered the IHM category in 2020.
Home Health Score
A Home Health Score is a 0-100 numerical rating that represents the overall condition of a home's critical systems. Generated by Shipshape's AI after a Home Health Assessment, it gives homeowners and service professionals a clear, at-a-glance view of what needs attention now, what can wait, and what is in good shape.
Home Health Assessment
A Home Health Assessment is an AI-powered digital inspection that evaluates the condition of a home's major systems and generates a comprehensive report with a Home Health Score. Shipshape's assessment uses a 25-point guided survey plus AI image analysis to identify issues, estimate remaining equipment life, and recommend preventive actions.
Learn more about Intelligent Home Management
Read the definitive guide to how AI and smart sensors are transforming home care.
Read the IHM Guide