Glossary
SAM (Shipshape Assisted Maintenance)
Definition
SAM is Shipshape's AI-powered home assistant that monitors homes 24/7, sends proactive alerts when issues are detected, and connects homeowners to their trusted service professional. Powered by ChatGPT, SAM can answer questions about home maintenance, interpret sensor data, and help homeowners schedule service visits with one tap.
Understanding SAM (Shipshape Assisted Maintenance)
SAM operates quietly in the background, only surfacing when it detects something that genuinely matters. Features include voice commands, photo-based diagnostics, real-time troubleshooting, and equipment replacement planning. SAM uses data from smart sensors (when installed) and the home's digital health record to provide personalized, context-aware recommendations.
Related Terms
Intelligent Home Management (IHM)
Intelligent home management is a proactive approach to home care that uses sensors, AI, and connected software to monitor a home's critical systems 24/7, detect issues before they become emergencies, and connect homeowners to qualified service professionals. Shipshape pioneered the IHM category in 2020.
Home Health Score
A Home Health Score is a 0-100 numerical rating that represents the overall condition of a home's critical systems. Generated by Shipshape's AI after a Home Health Assessment, it gives homeowners and service professionals a clear, at-a-glance view of what needs attention now, what can wait, and what is in good shape.
Learn more about Intelligent Home Management
Read the definitive guide to how AI and smart sensors are transforming home care.
Read the IHM Guide