Larry was impressed with the customer service he received from Shipshape, praising the representative’s politeness and clear communication.
When Larry first reached out to Shipshape, he was immediately struck by the professionalism and friendliness of the representative he spoke with. Customer service is an important factor for Larry, and he was pleased to find that Shipshape's team upheld high standards.
"The representative was polite and forthcoming with information," Larry recalled. He appreciated how the representative patiently answered all of his questions and provided detailed explanations about how the Shipshape system would benefit his home.
For Larry, clear communication is key to trusting a service. Shipshape's team made sure he felt informed and comfortable throughout the process, further solidifying his confidence in their home monitoring solution.