Shipshape Homeowner App

Overview

The Shipshape homeowner app is your home's control center. It puts everything you need to know about your home — equipment, maintenance history, alerts, documents, and your trusted service professional — in one place on your phone. The app is available on iOS (4.8-star App Store rating) and is where SAM communicates with you about your home's health.

Download from the App Store: Shipshape Home

App Features

Home Profile

Your home's complete digital identity:

• Property details — Address, year built, square footage, home type
• Home Health Score — Your overall 0-100 score displayed prominently with breakdown by system category
• Quick status — At a glance, see how many systems are healthy, how many need attention, and any active alerts
• Multiple homes — Manage more than one property from a single account (vacation homes, rental properties, family homes)

Equipment Inventory

A complete record of every major system and appliance in your home:

• Full equipment list — HVAC, water heater, electrical panel, appliances, and more
• Detailed profiles — Make, model, serial number, age, expected lifespan, and condition for each item
• Photos — Equipment photos from assessments, including data plates and condition documentation
• Lifespan tracking — Visual indicator showing where each piece of equipment is in its lifecycle
• Recall alerts — Notifications if any of your equipment is subject to a manufacturer recall

Maintenance History

A permanent log of everything that has been done to your home:

• Service records — Every professional service visit, what was done, and what was found
• Maintenance timeline — Chronological view of all maintenance activity across all systems
• Upcoming maintenance — Calendar view of recommended service based on your equipment and SAM's recommendations
• Cost tracking — Historical record of what you have spent on maintenance and repairs

Alert Center

Where SAM communicates with you about your home:

• Active alerts — Current issues that need attention, sorted by priority
• Alert details — Each alert explains what was detected, why it matters, and what to do about it
• Alert history — Full log of past alerts and how they were resolved
• Quick actions — From any alert, schedule service, dismiss, or ask SAM for more information
• Notification preferences — Control which alerts you receive and through which channels (push, email, SMS)

Service Scheduling

Book service with your trusted professional directly from the app:

• One-tap scheduling — From any alert or maintenance reminder, request service with a single tap
• Availability view — See your service professional's available times
• Appointment details — Confirm date, time, service type, and any notes for the technician
• Appointment history — Record of all past and upcoming appointments
• Service confirmation — Receive confirmation and reminders as your appointment approaches

Document Storage

Keep all your home's important documents in one secure place:

• Warranty documents — Upload and store warranties for equipment and appliances
• Service invoices — Automatically filed after each professional visit
• Home inspection reports — Store your original home inspection from purchase
• Insurance documents — Keep your homeowner's insurance policy accessible
• Manuals and guides — Equipment manuals, care guides, and reference documents
• Permits and records — Building permits, renovation records, and compliance documents

Trusted Pro Directory

Your connected service professionals:

• Primary service pro — Your main trusted professional for home maintenance and repairs
• Specialist directory — Additional professionals for specific trades (electrician, plumber, roofer)
• Pro profiles — Business information, specialties, and service history with your home
• Direct communication — Message your service professional directly through the app
• Rating and reviews — Rate your service experiences

Chat with SAM

Conversational access to your AI home assistant:

• Ask anything — "When was my water heater installed?" "Is my HVAC filter due for replacement?" "What is that noise my furnace is making?"
• Contextual answers — SAM answers based on your specific home's data, not generic information
• Recommendations — Ask SAM what you should prioritize next for your home's health
• Troubleshooting — Describe a problem and SAM helps you understand what might be going on and whether you need professional help
• Natural language — Talk to SAM like you would talk to a knowledgeable friend

App Design

The Shipshape app is designed to be simple and intuitive:

• Clean interface — No clutter. Important information is front and center
• Branded experience — The app carries your service professional's branding, reinforcing the trusted relationship
• Minimal effort required — Most of the app's value comes from data provided by your service professional and SAM's AI. You do not need to manually enter or maintain information
• Offline access — Your home profile and equipment inventory are available even without an internet connection
• Secure — All data encrypted in transit and at rest. Your home data is yours