Your Home Health Record Explained
What Is the Home Health Record?
Your Home Health Record (HHR) is a comprehensive digital profile of your home. Think of it like a medical record, but for your house. It captures everything about your home's systems, equipment, maintenance history, and condition in one organized, always-accessible place.
The HHR belongs to you. It is your record of your home's operational history, and it grows more valuable over time as more data is added.
Most homeowners have no centralized record of their home. Warranty documents are in a drawer somewhere. The HVAC service receipt is in an email from two years ago. Nobody remembers when the water heater was installed. The Home Health Record solves this by putting everything in one place and keeping it current automatically.
What Your Home Health Record Includes
Property Information
- Address and basic details (square footage, year built, home type, number of floors)
- Property characteristics (basement type, garage, lot size)
- Public records data (automatically populated from available property records)
- Local weather data that affects your home's performance and maintenance needs
Equipment Inventory
Every piece of equipment registered in your home:
- Make, model, and serial number
- Installation date and age
- Current condition (based on sensors, professional assessments, and age)
- Expected remaining lifespan
- Associated service provider
- Photos (data plates, installation photos, condition documentation)
Service History
A complete log of maintenance and repairs:
- Professional service visits with notes, findings, and recommendations
- Parts replaced and work performed
- Costs associated with each service
- Before and after documentation
- Upcoming maintenance reminders
Sensor Data and Trends
If your home has Shipshape monitoring hardware:
- Historical temperature and humidity readings
- Power consumption patterns for monitored equipment
- Water detection events
- Equipment runtime data (how often and how long things run)
- Trend analysis showing how conditions and performance change over time
Home Health Score
Your current Home Health Score and the factors that contribute to it:
- Equipment age and condition ratings
- Maintenance compliance (are you keeping up with recommended service?)
- Environmental conditions (temperature, humidity within healthy ranges)
- Overall home risk assessment
- How your score compares to similar homes in your area
Documents and Photos
A digital filing cabinet for home-related documents:
- Warranty information
- Inspection reports
- Insurance documents
- Renovation records
- Equipment manuals
- Photos of systems and conditions
Provider Information
Your connected service professionals and their relationship to your home:
- Who services what equipment
- Contact information
- Service history with each provider
How the Home Health Record Gets Built
Your HHR is not something you have to create from scratch. It builds itself from multiple sources:
Your Input
- Equipment you add manually or via AI Equipment Scan
- Photos and documents you upload
- Details you fill in about your home and its history
AI Equipment Scans
When you or your service professional photographs data plates:
- Make, model, and serial number are extracted automatically
- Manufacture dates are decoded from serial numbers
- Equipment specifications are captured and stored
Sensor Readings
Your Shipshape monitoring hardware contributes data automatically:
- Every temperature, humidity, and power reading is logged
- Equipment activity patterns are tracked continuously
- Anomalies and events are recorded with timestamps
Service Professional Assessments
When your service professional visits:
- They can update equipment condition ratings
- Add service notes and recommendations
- Document findings with photos
- Record any work performed
Public Property Records
When you set up your home profile:
- Year built, square footage, and property type are pulled from available records
- This provides a baseline that you can verify and supplement
Why It Matters
Day-to-Day Home Management
- Never forget when something was last serviced. The HHR tracks it for you.
- Know what is in your home. Every system, every appliance, all in one place.
- Stay on top of maintenance. SAM uses the HHR to generate timely reminders.
- Communicate efficiently with service providers. They can see your equipment and history before they arrive, saving time and avoiding repeated explanations.
Financial Planning
- MyBudgeting draws directly from your HHR to estimate replacement timelines and costs.
- Service cost history helps you evaluate whether repair or replacement makes more sense.
- Equipment age tracking prevents surprise failures.
When You Sell Your Home
Your HHR can be a significant asset when selling:
- Buyers want to know the age and condition of major systems (HVAC, water heater, roof, electrical)
- A documented maintenance history demonstrates that the home has been well cared for
- Professional assessments provide credible condition reports
- Energy efficiency data from sensor monitoring can highlight the home's performance
You control what you share. The HHR can be shared selectively with potential buyers, real estate agents, or home inspectors.
Insurance
Some insurance providers value detailed home records:
- Equipment inventory documents what you own and its condition
- Maintenance history demonstrates proactive care
- Sensor data can provide evidence in the event of a claim (e.g., when a leak started)
You Control Who Sees It
Your Home Health Record is private by default. You choose who has access:
Always Accessible to You
You can view your complete HHR anytime through the Shipshape app or web dashboard.
Service Professionals
Connected service professionals see:
- Equipment they service (type, age, condition, model info)
- Alerts related to that equipment
- Service history they have contributed
- Basic home profile (home type, systems present)
They do not see your personal information, financial data, or information about other providers.
Sharing Options
You can choose to share your HHR (or portions of it) with:
- A new service professional you are considering working with
- A home inspector during a sale
- A potential buyer as part of a real estate transaction
- An insurance provider for underwriting or claims
All sharing is at your discretion. You decide what is shared and with whom.
How It Grows Over Time
The HHR is designed to become more valuable the longer you use Shipshape:
- Week 1: Basic home profile and initial equipment inventory
- Month 1: Sensor data trends begin to show patterns. First maintenance reminders generated.
- Month 6: Meaningful historical data for seasonal comparisons. Service records from professional visits.
- Year 1: A full year of operational data. Comprehensive equipment condition tracking. Reliable trend analysis.
- Year 2+: Deep historical context that makes SAM increasingly accurate at predicting issues and recommending action.
Every sensor reading, every service visit, every equipment update adds to the picture. You do not have to do anything special. The HHR grows naturally as you use Shipshape.
Accessing Your Home Health Record
In the App
Your HHR is distributed across several sections of the Shipshape app:
- Home tab — Home Health Score, recent activity, key stats
- Equipment — Full inventory with details for each appliance
- Activity/Alerts — Historical notifications and events
- Documents — Uploaded files, photos, and reports
On the Web Dashboard
Access your HHR from any computer at dashboard.shipshape.ai. The web dashboard is especially useful for:
- Reviewing detailed sensor charts on a larger screen
- Browsing equipment inventory with full details
- Downloading reports and documents
- Managing equipment details with a full keyboard
Exporting Your Data
You can download your HHR data for your own records. This includes equipment inventory, service history, and sensor data summaries.